Laura is the dedicated BBS UK Patient Liaison Officer for the Birmingham Children’s Clinic at Birmingham Children’s Hospital and supports the Birmingham Adult BBS Clinic at Queen Elizabeth Hospital.
Laura supports patients and families throughout their journey by coordinating clinic appointments, helping them understand the information they receive, signposting them to relevant services and providing guidance on areas such as benefits, housing and social care.
Laura lives with her partner, Paul and her three children, Eva, Annie, and Leo.
In 2005, Laura completed a degree in Digital Media at Wolverhampton University; this was followed by a career, working freelance on various media projects around the UK. Laura wanted to develop her knowledge and understanding of children’s wellbeing in education and gained an NVQ Level 3 in Childcare, Learning and Development. Working in mainstream schools, Laura became involved in supporting children and families with specific needs and during lockdown 2020, completed an NVQ Level 2 in Counselling.