Advice if you think you have Covid-19

How to get a Covid-19 test

If any of the below applies you are entitled to a free NHS test:

  • you have a high temperature
  • you have a new, continuous cough
  • you’ve lost your sense of smell or taste or it’s changed
  • you’ve been asked to by a local council
  • you’re taking part in a government pilot project

You can also get a test for someone you live with if they have symptoms. To book an appointment to have a test at a test site or to order a home test kit click here: 

Contact the BBS team



If you call for medical help (for example 111 or your GP), it is helpful for the operator to know the following information: 

  • Your name and age
  • Your symptoms such as a cough, high temperature, or feeling short of breath
  • Tell them if you are in the vulnerable group and have medical problems that you think may put you at higher risk, for example:
  • Obesity (BMI over 30)
  • High blood pressure
  • Diabetes
  • Severe kidney disease or kidney transplant
  • Lung problems such recurrent chest infections, severe asthma, COPD or sleep apnoea
  • Learning difficulties
  • Visual impairment
  • Tell them what support/care you have in your home and any other medical problems that may affect how well you are able to care for yourself.

Here is an example:

“Hi, My name is Jane Smith, I am 28 years old and I am worried I have the coronavirus because I have a high temperature and a cough. I am particularly concerned that I am at risk because I have a genetic condition. Because of this condition I am obese and have learning difficulties. I have also had a kidney transplant in the past and take medication. My genetic condition is called Bardet-Biedl syndrome. I live on my own and am registered sight impaired. I have a carer coming in once a day, but they are not well so haven’t come to see me the last two days. What shall I do next?”

Self Isolation

If you or someone you live with has symptoms of Covid-19:

  • Do not leave your home for any reason – if you need food or medicine, order it online or by phone, or ask someone to deliver it to your home
    do not have visitors in your home – including friends and family

For more information about how to self isolate go to the Government website or watch the video below from Professor Beales.